“The issue for many CEO’s I think is that asking for help from an organisation such as Veriteam, feels as though you are saying you ‘don’t know what to do’. And often this isn’t the case. We knew what we needed to do but we were too close to see the ‘how’ and too busy to even think about ‘when’. That is where the Veriteam perspective has been so helpful.
We were just too busy trying to fix things from the inside out, to really have a clear perspective of what it was we were trying to achieve and it took someone who wasn’t working ‘in’ the business, to help us get a clear understanding of what we needed to do to make the business run more efficiently and effectively.
When business is going well, it seems a contradiction to turn to an outside organisation for help – but we have found this is just when we needed that help the most.
Our biggest challenge prior to working with Veriteam was knowing where to start on all the changes we knew needed to be made and feeling overwhelmed at times. Working with Veriteam means we now have an achievable and realistic plan moving forwards. This now feels like a manageable task.
Also, Graces work with the staff team means that we, by and large, have the buy in of all those concerned. And for those who remain reluctant, we have a clear change management plan and rationale that we can share.”
Amanda Francis, CEO, Rinova Ltd, London
“Our biggest challenge prior to working with Veriteam was outdated processes which were compounded as we improved the level of service we offered to our clients over the years. Much of what we were doing became very labour intensive, as turnover increased, so did our overheads!
The issue of costs was one that I knew we had to address if we were going to maximise our profitability. The task ahead of us felt huge.
Veriteam made it all very easy and found time savings of 49% across our entire Company. We have created space within our teams which allows us to provide our clients with a higher quality of experience and also gives us room to grow without increasing costs.
As a small/medium sized company it felt like a bit of a leap of faith to commit to spending, what was to us, a significant amount of money. I can say with complete certainty that the decision to work with Veriteam was the right one. Their flexible and personal approach to the project made my team feel comfortable with the process and Grace has driven it forward every step of the way making it extremely easy for me. I can confidently recommend them to other businesses in a similar situation to ours.”
Laura Burdett-Munns, MD, Africa Exclusive