We recently worked with a high end travel agent to streamline their back-office processes. This resulted in reducing the effort involved by over half, freeing up capacity to meet their ambitious growth targets and ensuring their already high levels of customer service were made even better. Read our case study to learn how we did… Continue reading Capacity Unlocked
We worked with the Move Team to set overall business goals and translated these into individual employee goals. The results were that everyone in the business clearly understands how they are individually contributing to the organisations success! Read our case study to learn how we did this.
We recently worked with the Brighton & Hove Chamber of Commerce to double their productivity, making their event planning processes simpler, faster and more efficient. Read our case study to learn how we did this.
We worked with the Move Team to set overall business goals and a strategy plus a supporting action plan which will deliver 30% sales growth this year. Read our case study to learn how we did this.
We recently worked with the Move Team to streamline their operational processes. This resulted in reducing the effort involved, freeing up capacity for growth and improving customer satisfaction. Read our case study to learn how we did this.
We recently worked with Red IT to take a fresh look at their marketing approach. This resulted in new ideas that will enable them to dramatically increase their customer numbers and develop a new marketing strategy with an action plan to put this in place. Read our case study to learn how we did this.
We worked with the Bridge to carry out an analysis of how their Customers Services Team are using their time. This resulted in making recommendations to help them streamline their processes plus gave them the information they needed in order to structure their business more strategically to support their volunteers. Read the case study to find… Continue reading Simpler Customer Services
The new GDPR regulations will come into force from the 25th May 2018. This short guide will walk you through how to prepare. It is essential to start planning your approach to GDPR compliance as early as you can to stay ahead of the inevitable changes. You may need, for example, to put new processes in place to deal with the GDPR’s new rules which could have implications for your budgets, systems, and teams. Based on our experience, the broad challenges are often the same so we have developed this quick 3 phase guide to help you through.
We round up the latest views on the potential impacts of Brexit now that Article 50 has been triggered.
Grab a coffee, make yourself comfortable and read our new case stories to find out how to save money / speed up / grow faster / become more strategic!