Blog

Marketing Strategy Development

We recently worked with Red IT to take a fresh look at their marketing approach. This resulted in new ideas that will enable them to dramatically increase their customer numbers and develop a new marketing strategy with an action plan to put this in place. Read our case study to learn how we did this.

Simpler Customer Services

We worked with the Bridge to carry out an analysis of how their Customers Services Team are using their time. This resulted in making recommendations to help them streamline their processes plus gave them the information they needed in order to structure their business more strategically to support their volunteers. Read the case study to find… Continue reading Simpler Customer Services

Preparing for the General Data Protection Regulation (GDPR)

The new GDPR regulations will come into force from the 25th May 2018. This short guide will walk you through how to prepare. It is essential to start planning your approach to GDPR compliance as early as you can to stay ahead of the inevitable changes. You may need, for example, to put new processes in place to deal with the GDPR’s new rules which could have implications for your budgets, systems, and teams. Based on our experience, the broad challenges are often the same so we have developed this quick 3 phase guide to help you through.

Tips For Choosing A CRM Tool – Part 2 Usability & Systems Integrations

Welcome to our series on choosing a CRM tool. Follow these steps to choose a new CRM tool which will help you grow your business faster.   Now you’ve identified what it needs to do any how much you want to spend, it’s time to determine how usable it is and what systems it needs… Continue reading Tips For Choosing A CRM Tool – Part 2 Usability & Systems Integrations

Tips For Choosing A CRM Tool – Part 1 What Do You Need It To Do?

Choosing A CRM Tool   A good CRM tool can save you time and give you an immediate picture of how all your sales opportunities are progressing. It can automate repetitive tasks, save you money by grouping the functions of a range of tools into a single system, and help you reach your sales targets… Continue reading Tips For Choosing A CRM Tool – Part 1 What Do You Need It To Do?