“Our biggest challenge prior to working with Veriteam was outdated processes which were compounded as we improved the level of service we offered to our clients over the years. Much of what we were doing became very labour intensive, as turnover increased, so did our overheads!
The issue of costs was one that I knew we had to address if we were going to maximise our profitability. The task ahead of us felt huge.
Veriteam made it all very easy and found time savings of 49% across our entire Company. We have created space within our teams which allows us to provide our clients with a higher quality of experience and also gives us room to grow without increasing costs.
As a small/medium sized company it felt like a bit of a leap of faith to commit to spending, what was to us, a significant amount of money. I can say with complete certainty that the decision to work with Veriteam was the right one. Their flexible and personal approach to the project made my team feel comfortable with the process and Grace has driven it forward every step of the way making it extremely easy for me. I can confidently recommend them to other businesses in a similar situation to ours.”
Laura Burdett-Munns, MD, Africa Exclusive